Steve Bivens
Senior Customer Success Manager

Customer Success isn’t a 9-5 by any means, especially with fully dispersed, international teams. While there may be some very early and very late meetings from time to time, managers should encourage their team to work within a generally-defined schedule. Further, revisiting trust, managers should allow and encourage their team to do things like go for walks, take breaks, handle regular life, etc.

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Steve Bivens

Make your company a great place to work

"Adding Hailey has been by far the lowest effort, highest impact thing we’ve done to bring our globally scattered team together!" - Mary Grace Reich
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