I work at Time Doctor as VP of Sales, where I create and manage the strategy for our inbound, outbound, channel, and expansion sales teams. We have Researchers, SDR’s, BDR’s, AE’s, AM’s and Managers.

How big is it?

• Researchers - 3
• SDRs - 4
• BDR’s - 4
• AE’s - 5
• AM’s - 2
• Managers - 4
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Where are your teammates located?

USA, Mexico, El Salvador, Panama, India, Italy, Belarus, Philippines, Thailand.

What does your team do? What are you responsible for?

We generate and qualify sales leads in order to help people get into a trial of Time Doctor, see its value, and ultimately purchase our tool.

• Video communication
• Communicating the same thing multiple times in multiple locations (slack, email, video, zoom)
• Regular check ins about how people are doing
• Banter in a public channel
• Having “offsites” where we can let our hair down & most importantly, dedicated time where we are all vulnerable about personal life.

Check in regularly on how they are feeling and turn those into to-do’s for the management team. Examples include:

• People not feeling like there’s enough communication - we decreased the time between offsites from 4 to 3, and changed what content we put into our Monday meeting.
• ‍People not feeling like they can progress - this led us to us create a playbook for how to get promoted, etc.

Time Zones - it’s hard to manage a team when they’re awake when you’re asleep...

• Build a spotify playlist together
• Scavenger hunt
• Pictionary
• Prompted questions that ask people to be vulnerable (ex. What’s the hardest thing you’ve had to go through?)
• Prompted question for us to compliment each other anonymously

Yes, but they’re not super popular. We did an Airbnb experience of coffee tasting and another one for cooking pasta that was super popular though.

I usually joke around and we get right to it. Icebreakers are too formal and don’t tell you much - a question like “what’s a time period of your life that really made you who you are today”, “what’s something you’re really proud of that you’ve accomplished”, etc are way more valuable and you don’t need to do them all the time.