I’m the Director of Product for our Organizations group at Vimeo. I’m also an Instructor with Mind the Product and help folks break into product management, or experienced product managers grow their practice.
Tell us about your team!
Our company is growing like crazy! Orgs is over 30 folks including PM, PMM, Eng, Design, and QA, and we’re hiring even more - join us!
Most of us are in NYC, with others located everywhere from London, to Sydney, to California, to Ukraine.
We focus on our Enterprise customers and helping them harness the power of video.
What are the components of a strong remote culture?
Always being people first - Vimeo has an incredible culture and we really make sure that everyone can bring their whole self to work.
It’s also important to be mindful that remote isn’t the same as in-person work, and be honest about the pros and cons.
Strong remote cultures are built on strong connections. Strong connections are built with Hailey.
How do you make sure your team is happy and engaged in their work?
As someone that’s worked remotely for the past 6+ years, you need to understand your teammate’s preferences, how they best communicate, and to foster an environment of safety and well-being.
Checking in with your team frequently and leaving time and space for non-work related conversations can help remind folks we’re all humans behind our laptop screens.
You need to understand your teammate’s preferences, how they best communicate, and to foster an environment of safety and well-being.
What's your biggest challenge as a remote leader?
It can be tricky to get to know someone when meeting for the first time over Zoom - if we’re having a discussion about something complex or heavy, I’ll have a 1:1 with a teammate or colleague before we dive right into it so I can make sure I understand if things like a quiet pause is a thoughtful moment, or a question left unsaid.
My Remote Manager Toolbox
We did an online beer tasting with a local NYC brewery, Threes Brewing, which was awesome. Everyone got beers delivered and we tasted them as the brewmaster walked us through their history and how they’re made.
We’re also planning on some in-person happy hours and meetups once everyone feels comfortable.
I’ve played Pictionary before, but over Zoom and when you’re only allowed to use the open source version of Paint - it’s fun to force yourself to think outside the box when your tools are very low-fi, similar to wireframing on paper.
A recent favorite was everyone’s first concert, which surfaced some really impressive ones (Rage Against The Machine, Yo-Yo Ma), and then mine which was... less than highbrow but still amazing (N*Sync - yes, my first CD was NOW That’s What I Call Music, thank you very much).
Products & Tools
We use donut to help folks get introduced to colleagues they may not otherwise overlap with - it’s been a great way to make sure you’re making time to meet new people and learn more about what other folks are working on.
Resources for remote leaders
I strongly recommend folks keep on top of industry news and trends in order to keep looking forward and thinking strategically - I read our MTP newsletter every week (sign up here!), as well as Casey Newton’s excellent Platformer, and the delightful Garbage Day by Ryan Broderick.